A lot of random thoughts pop up while I drive, and a few days ago, it occurred to me that I've been a Waterwise distributor for over a decade. In that time, I've owned two distillers, and both are still "kickin'." One of the benefits of purchasing a Waterwise brand distiller is that the company will refurbish your old distiller and return it to you. People are dumping their Keurigs like last week's paper, and they take their old coffee makers to Goodwill or other thrift shops when they're done with them. But Waterwise distillers aren't cast aside as easily, because they just don't lose their value. People actually use their Waterwise distiller, and when it starts making a funny noise or has issues, it's like a panic when you might have to go without your home distilled water! That's why I've had two. The first one was sent in, refurbished, and then went to my sister. I purchased its replacement, a different version, so that I wouldn't have to wait to have water, and also so I could see how the different distillers worked. I think my current distiller has been going for five years.
Waterwise also has replacement parts if something breaks in your distiller. I'm not going to pretend that I know any of these parts or what the insides even look like, but they have people on hand that can help you over the phone. Even if the answer is "you probably ought to send it in to us!" at least it isn't going into the trash and having to be replaced. They are not only keeping water bottles out of the landfills, they are keeping broken accessories from landfills as well!
If you have a distiller that might need attention, you can call 1-800-874-9028 M-F 9-5 ET.